Elixir announced today that their Tango platform received a Strong Performer status in “The Forrester Wave™: Document Output for Customer Communications Management, Q1 2014″. Forrester... View More
Whether teaching, lecturing or just talking about enterprise content management (ECM) with folks, one thing commonly told to me is that the technology is in place, but the findability situation is still... View More
Many of the large insurance and financial services firms send as much as 100 million pieces of billing and statement mail each year. All are trying to reduce their print and mail expense budgets by going... View More
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected for its insurance web-enabled forms solution by a leading... View More
RP Solutions, Inc., an inspired remittance processing and electronic payments solutions provider, has introduced a new feature that electronically separates a business check from its attached check skirt.... View More
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, will have a strong presence at the DOCUMENT Strategy Forum, May 13-15 in Greenwich,... View More
docSTAR, a division of Astria Solutions Group LLC, an award-winning developer of cloud and on-premises enterprise content management software (ECM), announced today that it has acquired the DocuLex suite... View More
Crawford Technologies announced today it will be showcasing and demonstrating its newest document delivery solutions at Document Strategy Forum in Greenwich, CT from May 13-15, 2014. Attendees who visit... View More
With the 2014 DOCUMENT Strategy Forum almost here, it is a good time to reflect on the state of document management inside large organizations. Consider the mission of the three-day event in Greenwich,... View More
Surprise! Your company is not the center of the universe. Unfortunately, too many companies think of themselves as being the center of their customer\'s universe. While this “may” be true for... View More
Last year, we started to see the term omni-channel bandied around quite a bit, and the increasing “buzziness” of this word is only gaining steam. I’ll admit this catchy moniker made me... View More
There is a lot of buzz and plenty of buzzwords around the idea of improving your company\'s customer experience. Today, this communication is occurring across a wider variety of devices, platforms and... View More
Re-engineering process improvement methodology and workflow technology, as applied to content routed in email and paper, can result in a dramatic reduction of product/service cost and non-value added steps.... View More
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
Konica Minolta Business Solutions U.S.A. (Konica Minolta) today announced that Konica Minolta Business Solutions (Canada) has acquired Pitney Bowes Canada’s Document Imaging Solutions (DIS) business,... View More
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
Are you living in a legacy environment consisting of thousands of monolithic and often redundant documents? Is each document written and constructed independently? Is your publishing life cycle long, laborious... View More
As part of the implementation planning process for a cloud-based content management system, the migration of existing documents and content should be considered. Many cloud content management systems (CCMS)... View More
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLsearcher™ Enterprise (SSE) version 3.6, a powerful... View More
