By Topic Archive

Welcome to our By Topic Archives. You can easily navigate through all of DOCUMENT Strategy's news releases, features, columns, and industry articles on a targeted topic. We also provide you a quick snapshot by highlighting the most popular posts in each By Topic archive.
digitization
March 31 2016
Back in the 1990s, large-scale digitization projects were common so that organizations could work in...
Stepping_small
Nov. 10 2014
Previously, I wrote about the paradigm shift in document management, and judging by the response, I hit...
tabletprint_small
Oct. 2 2014
Like everything else, today’s office printing market is heavily influenced by ongoing changes in...
ExceptionalCX
Dec. 5 2016
US companies spend millions of dollars each year developing the best strategies and tactics to reach...
Customer Experience
July 6 2016
Faced with maturing markets and increased competition, many companies are seeking to differentiate themselves...
KPI_small
July 27 2015
Improving customer experience is a key priority for enterprises today. To improve something, you need...
CEOs Care About Privacy and Information Security -
Jan. 30 2017
Information management and privacy haven’t historically been aligned. Managing information through...
data_2015_small
Feb. 20 2015
If left unmanaged, your data can become overwhelming, making it difficult to procure information you...
ThinkstockPhotos-514989248
July 14 2016
When the last person leaves the office at night, the doors are supposed to be locked with the alarm set,...
multidesign
Aug. 1 2016
Organizations of all sizes face tremendous challenges and pressures in providing seamless customer experiences...
millenial_2015_small
June 18 2015
Whether you’re in insurance, government or any other financial industry sector, the millennial...
docdesign_small
June 1 2015
One of my favorite magazines is Architectural Digest. I like it because it portrays design as more than...
breach
June 1 2016
Last month, I told you that, in the past year, the number of large organizations citing compliance and...
rules
Feb. 2 2016
On April 29, 2015, Chief Justice John Roberts sent Congress a package amending 11 rules to the Federal...
ExecTop
Oct. 12 2015
Cybersecurity is top of mind, from the boardroom and C-suite to information technology (IT), legal,...
GMC Software and OpenText Top Gartner Magic Quadra
Feb. 7 2017
GMC Software continues to dominate as a Leader in Gartner’s recent “Magic Quadrant for Customer...
resurrection.1341.0
July 21 2016
Just a few short years ago, customer communication management (CCM) was boring. It was dull, old-fashioned,...
money_small
Jan. 7 2015
If you’re sticking to your in-house print shop production model, the cost impacts may be providing...
CPO
Oct. 5 2016
It’s in the news: Air bags don’t work, cellphone batteries catch fire, a customer's outrage...
digitalworkflow
July 27 2016
With the onset of mass digitalization, technologically savvy workers are no longer the exception but...
change_birds_small
Dec. 11 2014
At a recent forms management conference, the comment was made that, after approximately 30 years of existence,...
RPA and Returned Mail - DOCUMENT Strategy
March 3 2017
What is the value of a piece of mail? A large insurance company or healthcare provider that depends on...
omnichannel
July 8 2016
I attended the DOCUMENT Strategy Forum (DSF ’16) in Chicago and, as usual, found the meeting to...
portal_small
Jan. 29 2015
Of course, all portal vendors would answer "yes" to that question. Many will point you to the fact that...
savings_2016
Jan. 13 2016
The phrases “digitizing your business” and “digital business” are becoming increasingly...
question_small
April 13 2015
Every so often, I get a call from someone who wants to know if I can help them with their “document...
barriers_2015_small
Aug. 4 2015
| #9 TOP READ — In one of my previous articles, I recognized that electronic document management...
clean-up
Jan. 11 2016
Last month, I discussed the general parameters of a shared drive cleanup (remediation) and some of the...
changing
Sept. 22 2016
It’s not news: Today’s business environment is dominated by digital technology. We use it...
strategicplanning
May 5 2016
Information technology (IT) is an essential part of any organization, and with rapidly changing technologies,...
Trust_small
July 29 2015
I find that there’s a “Zen” thing going on when it comes to content marketing—your...
context_small
Nov. 11 2014
In this age of the Internet of Things (IoT), everything that can be connected will be connected. This...
communicate2015_small
Feb. 9 2015
Around the world, corporate brands are being activated like never before, replacing product claims with...
archiving
Aug. 18 2016
So, what’s so important about documents versus records in today’s digital enterprises? First,...
classify
March 10 2016
We have been accumulating electronic documents in shared drives since the innovation of networked computers...
discoverrecords_small
Aug. 21 2014
Records management is the effective and systematic control of an organization’s records, regardless...