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Every day, we are hit with more news alerts about data breaches, systems being hacked, and all kinds of implications that the weakest link in the information ecosystem is the technology. Yet, for many...

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Xpertdoc Technologies Inc., a Microsoft Gold Partner and leader in customer communications management solutions (CCM), announced that they secured CAD $2.285 million (US $1.725 million) in funding from...
A2iA, an award-winning developer of artificial intelligence and machine-learning based software for the worldwide data capture, document processing, and payment systems markets, announced a partnership...
CloudMyBiz, a leader in Salesforce development and implementation, is pleased to announce a new partnership with Ocrolus, an emerging innovator in bank statement review automation. The integration of the...


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The Changing Landscape of Customer Communications
 

By James Watson, Jr., PhD & Tom Roberts
There are many changes in the customer communications marketplace today. As a result, many are left with some big questions: What trends will affect organizations most significantly? What are the capabilities that will have an impact on customer...




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