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One of the biggest challenges in developing a personalized customer communications strategy may not be the lack of customer data but whether the data you have is supporting those efforts—or hurting them. Most likely, your organization has customer...

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The new year has been pretty quiet on the acquisition front for OpenText, but today, they showed some love for the cloud file sharing and collaboration firm Hightail, announcing they had acquired Hightail...
Kofax, a leading provider of software to simplify and transform the First Mile of business, announced a “First Year Free” offer that allows organizations to try and buy its market leading Kofax...
Xillio, specialist of content migration and integration, announces the launch of its cloud-based API for content integration services. With this API, developers can quickly and easily access a multitude...


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Gartner's Top 10 Technology Trends for 2018
 

Connecting people, devices, content, and services

Every year, Gartner releases their list of top technology trends expected to have a broad impact. Enterprise leaders can prepare by understanding the disruptive forces at work...

   



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2017-18 Hot Solution Companies in Customer Experience