Articles Videos
Blockchain Growth
Sept. 13 2019
From its sketchy beginnings in the world of bitcoin and cryptocurrencies, blockchain has quickly established itself as an important part of the enterprise information technology (IT) landscape. This market... View More
DOCUMENT Strategy Most-Read Stories of 2018
Dec. 20 2018
2018 was quite the wild ride for enterprise technologists, as organizations tried to separate fact from fantasy. It's clear that the freight train known as artificial intelligence (AI) can't be stopped,... View More
Blockchain and Information Management
Sept. 21 2018
It's safe to say that blockchain is on the verge of redefining traditional business models, changing paradigms around data security, accountability, and transparency. In fact, the potential to reshape... View More
830x539_Rich
Aug. 9 2018
The DOCUMENT Strategy Forum (DSF) just keeps getting better every year. In Boston, the energy was apparent at the event, the vendor exhibits had some new faces, and we heard about some future technologies... View More
830x539_Alan
May 4 2018
From huge technology vendors, like Cisco, to small startups to end user organizations in sectors like insurance, shipping, and government, most conversations about the topic of blockchain typically fall... View More
DOCStratNews
Aug. 14 2017
Microsoft Corp. announced the Coco Framework, a first-of-its-kind innovation that will advance enterprise adoption of blockchain technology. Current blockchain protocol technology requires complicated... View More
Trust
Aug. 10 2017
Fundamentally, blockchain will revolutionize trust, moving the needle away from fear, uncertainty, and doubt (FUD) and toward simpler, more trustworthy transactions. Assaults on our willingness to trust... View More
Blockchain
June 30 2017
By now, you’ve probably heard some rumblings about blockchain—the shared ledger concept that underlies bitcoin—and how it’s going to change the world. You may have even read an... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue