2018-03-27

Cybersecurity: Are you cyber resilient?

Cybersecurity is getting harder, not easier. So, are you cyber resilient? Here's a look at a recent Ponemon Institute and IBM study on why cybersecurity incidents still pose a major problem for many businesses.
  • With millennials set to make up 75% of the global workforce by 2025, we wanted to break down how perspectives are shifting. Here are the four most important takeaways from this year’s survey
  • Customer Experience (CX) is not a new concept. It’s been around long enough for some analysts to predict that Customer Experience is “out” and Customer Effort (CE) is “in” (and both have an
  • Document fraud is an age-old problem that is becoming more complicated as technology becomes more sophisticated
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  • In today’s fast-paced world, patience is a rare commodity, especially when dealing with the cumbersome task of filling out forms. Whether paper or digital, forms are often seen as necessary evils