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Machine Authoring - DOCUMENT Strategy
According to Gartner’s 2016 Magic Quadrant for Enterprise Content Management, “By 2018, 20% of all business content will be authored by machines.” Reaching that 20% won’t be hard....

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Enterprise content management (ECM) used to make sense only for large companies with the size and budgets to make the conversion to digital worthwhile. Now, with the introduction of Xerox DocuShare Flex,...
Kofax, a leading provider of software to simplify and transform the First Mile of business, today announced the addition of ID verification and facial recognition capabilities to Kofax Mobile ID framework....
Crawford Technologies and Racami announced a new partnership that brings two market-leading vendors together to provide organizations with a range of cloud and on-premises solutions for managing customer...


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The Changing Landscape of Customer Communications
 

By James Watson, Jr., PhD & Tom Roberts
There are many changes in the customer communications marketplace today. As a result, many are left with some big questions: What trends will affect organizations most significantly? What are the capabilities that will have an impact on customer...




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