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Digital Maturity
Successful companies have a customer-centric view, providing a rich experience at every interaction. However, a lot of organizations fail to deliver an excellent, consistent customer experience (CX) because...

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Nuxeo, maker of the leading, cloud-native content services platform, announced a strategic partnership with Simflofy, provider of Content Integration Services. The partnership enables Nuxeo’s customers...
Smart Communications, the innovator in customer and business conversations, has announced the availability of the next version of its enterprise solutions. With its latest release, Smart Communications...
Speedpay, Inc., a Western Union company, and Nordis Technologies announced an alliance to offer improved cloud-based customer communications management services to Speedpay clients. This strategic agreement...


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DSF Benchmarking Survey
 

Measuring the maturity for document strategies 2017
Every year, hundreds of customer communications and information management leaders gather at DOCUMENT Strategy Forum (DSF) to discuss the state of their document strategies. Now, we take the next step in measuring our success and assessing the maturity of these ongoing programs at organizations today...





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2017-18 Hot Solution Companies in Customer Experience