Pat Nolan

Pat Nolan is a Research Analyst for the Customer Communications Advisory Service at Keypoint Intelligence – InfoTrends, with a focus on marketing communications and multi-channel campaign technology. Within this role, he supports the annual research process, consulting initiatives, and reports on market developments. Prior to joining the company, Pat worked as a Marketing and Communications Specialist—first in the information technology (IT) space and, more recently, for a boutique coffee company. His focus at both companies was growing and cultivating client relationships.
Integrating Marketing and Transactional Communicat
Nov. 30 2017
In two recent studies on the annual state of the transactional and marketing communications markets, respectively, we surveyed a total of 8,000 consumers and 1,200 enterprise professionals across North...
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Oct. 16 2017
In our recent study titled “Enterprise Customer Communications–Trends & Strategies from Around the Globe,” we conducted over 60 interviews with key individuals collectively responsible...