Ted Dezvane

Ted Dezvane is the Senior Vice President of Managed Document Services at Xerox. Prior to this, Ted held numerous roles within the company, such as Chief Strategy Officer, Vice President of Strategy & Portfolio (for Xerox Services, now Conduent, Inc.), and Director of Corporate Business Strategy. Ted has been with Xerox since 2005.
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Winter Digital Issue 2018
5 Steps to Go Digital in the New Year
BY Ted Dezvane
Feb. 6 2018
With the new year upon us, leaders should take stock of their digital journey and craft plans for attacking their digitalization goals for the year to come. For most, our digital scorecards will reveal...
MPS Analytics
September 2017
How to Capitalize on the Value of Data With the MPS Analytics Strategy
BY Ted Dezvane
Sept. 5 2017
Data, data mining, and big data are topics that regularly appear in many newspapers, business magazines, or e-newsletters today—and all of this coverage is not lost on corporations, businesses, and...
  • CCM: In-House or Outsource?
    By Bryan Matlock
    In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • quad
    Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • data
    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth