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July 31 2023
In 2017, Gartner declared ECM as “dead” and began referencing content services platforms (CSPs) instead. But ECM wasn’t really gone, it was simply renamed, as vendor after vendor began... View More
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Jan. 24 2023
To understand the differences between content management (CM) and content services (CS), we must first understand the definitions of each... View More
Jan. 7 2022
Docufree, a provider of business support and IT technology services headquartered in Guatemala City, Guatemala, Central America. The agreement will provide Allied Global with the ability to offer Docu
March 4 2021
Hyland, a leading content services provider, has signed an agreement providing for exclusive negotiations to acquire Nuxeo, a content services platform and digital asset management (DAM) provider. The
Nov. 25 2020
Nuxeo, developer of a leading cloud-native Content Services Platform, today announced it has been named a Visionary in the Gartner Magic Quadrant for Content Services Platforms (CSP)1 for the fourth y
Sept. 9 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Nuxeo, the developer of a leading content services platform (CSP), hav
June 25 2020
Nuxeo, a cloud-native Content Services Platform (CSP), has announced that Nuxeo Content Cloud, the company’s Software-as-a-Service (SaaS) offering, has validated its compliance with the electronic
Content Services Vision for 2020 and Beyond
Dec. 10 2019
Throughout the history of image management, enterprise content management (ECM), and now ... View More
830x539_Tony
Dec. 10 2019
While many industry pundits have focused on traditional enterprise content management (ECM) vendors transitioning from document management to content services platforms, a parallel, and potentially a more... View More
Digital Process Automation
Nov. 21 2019
As the calendar winds down for the year, everyone’s focus is turning to what 2020 will bring. There's one thing that’s definite though—digital transformation will remain on virtually... View More
Nuxeo Extends Its Artificial Intelligence Service
Sept. 10 2019
Content services software developer Nuxeo continues to add to their growing network of integrations for their cloud-native, low-code platform, introducing two new connectors, and the arrival of their AI... View More
Ricoh Buys DocuWare
July 2 2019
Earlier today, print and imaging giant Ricoh announced the acquisition of content services software provider DocuWare, extending their long-established partnership with the German firm. DocuWare’s... View More
Nuxeo Introudce AI Framework with LTS 2019
Feb. 1 2019
This past week, content services provider Nuxeo unveiled a slew of enhanced features to their cloud-native, low-code platform. This latest edition, billed as LTS 2019, introduces an increased focus on... View More
State of ECM Marketplace 2018
Oct. 26 2018
These days, all the talk is about how enterprise content management (ECM) is (to quote Gartner) “dead, kaput, finite, an ex-market name.” In some circles, the industry’s lexicon has moved... View More
What to Look for in a Content Services Platform
Oct. 22 2018
Times have truly changed, and so have the demands of organizations. Enterprises grapple with more data and content than ever before on a daily basis. The types of information an organization must manage... View More
Content Services and Cloud - Hybrid Approach
Aug. 30 2018
When posed with the question, “Are you considering an on-premises, cloud, or a hybrid approach for your content services?” most practical decision makers who are looking to gradually and safely... View More
830x539_Marko
Aug. 20 2018
Information governance is not a rebranding of records management. It is so much more than that. Yet, some information professionals seem to be locked into a terminology debate that’s focused on just... View More
chris-mclaughlin
Aug. 1 2018
Startups and innovation seem to go hand-in-hand. Maybe that’s why we all love that perennial story about two friends in their garage building the next epic disruptor that will change how we think,... View More
3 Approaches to Content Federation
July 26 2018
Content silos are an unfortunate byproduct of the move toward electronic documents. In paper form, a document could pass from one business process to the next, albeit very slowly. As organizations implemented... View More
Content Services Is More than ECM
March 29 2018
Last year, the debate around the new term "Content Services" was born. To date, most of the talking points focus on the ... View More
  • Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
  • Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
  • In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
  • Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga