As the demands for document processing become increasingly sophisticated and new automation technologies are made available, industry leaders are faced with a startling array of management challenges.... View More
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,... View More
To think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha