Steve Reynolds is a Director of Icon UK Limited, a specialist providing legacy migration and modernization for enterprise customer communications management. Steve’s experience lies in solution selling, software as a service (SaaS), cloud platform, and information technology service management (ITSM) across organizations in both the public and private sector. He is committed to helping organizations unlock step-change cost reduction and deliver the best communications experience for their customers.
Improving the customer experience is a key concern of every business, and delivering omni-channel communications is an essential requirement of these strategies. However, delivering transformation in this...
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