Wasim A. Khan

Wasim A. Khan is the Head of Xerox Global Workflow Automation unit and the General Manager of the Xerox DocuShare software business. Prior to this, Wasim held numerous roles in Xerox as the Senior Director for Business Offerings for Workflow Automation of the Xerox Large Enterprise Operations. He is currently based in Palo Alto, California.
Digitalization and Workflow
June 2017
3 Industries Prime for Workflow Automation and Digitalization
BY Wasim A. Khan
June 26 2017
Today, there is a growing expectation for almost all workflow tasks to be digitized in some way. It feels jarring to many customers when they are required to use paper-based processes, make an in-person...
Ask These 3 Questions to Drive Enterprise Producti
February 2017
Ask These 3 Questions to Drive Enterprise Productivity in 2017
BY Wasim A. Khan
Feb. 15 2017
A new year brings new resolutions. While digital transformation has been a buzzword for many years, this year, organizations must truly turn their attention to digitization, because consumers will no longer...
  • CCM: In-House or Outsource?
    By Bryan Matlock
    In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • quad
    Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • data
    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth