Personalization 2.0
By Paul Abdool
Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?
Going Headless: A More Agile Approach to CCM
By Patrick Kehoe
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
The Age of AI
By Bart Peluso
Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
Gain a Holistic View of Your Customers
By Richard Huff
In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
An Often-Overlooked Opportunity
By Sarah-Jayne Martin
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical

Kodak Alaris has announced a strategic partnership with technology solutions integrator, SONDA. Under the terms of the agreement, SONDA will expand its solutions and service offerings to include award

Quadient to Showcase Newest Cloud Software at drupa 2024

Quadient will showcase its newest, most advanced mailing and shipping systems, combined with powerful software and the latest technology in direct printing at drupa 2024

Kodak Alaris Wins 2024 Excellence in Customer Service Award

Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group.Customers and partners around the world rely on Kodak Alaris for its dee