-
People.
Hire essential personnel to respond and
conduct recovery operations. Don't forget maintenance and support programs!
-
Internal
Communications. Keep employees informed of the situation and what you will request of them.
-
External
Communications. Inform the news media, customers,
shareholders, community officials,
suppliers and the general public.
-
Information
Technology. Back up all software, data, systems, equipment, personnel, passwords,
Internet connections and intranet
capabilities.
-
Equipment.
Know which are critical and unique for
production/operations, how to replace/repair, alternate locations, transportation, etc.
-
Facilities.
Utilize alternate work sites, keeping in mind space, data, electrical, water, sewer, telephone, furniture and unique work requirements.
-
Suppliers,
Vendors, Contractors. Record who to contact,
skills/products, response times,
contracts in place and 24-hour contact.
-
Insurance
Coverage. Do a "what if" with an insurance company, and analyze the coverage to include
business interruption insurance.
-
Risk
Assessment. Determine the type (natural, technological, human), location, severity, business
impact and frequency of potential
emergencies.
-
Preparedness.
Consider plans, procedures, training, equipment, facilities, organization and coordination with other facilities and response organizations.
Gregg
Beatty [embc@mchsi.com] is the president of embc and has been providing
consulting services in the areas of emergency management and business
continuity for 40 years.
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