I think it would be safe to say that most everyone in financial services, insurance, healthcare, utilities or any other industry vertical that needs to consistently communicate with its customers knows... View More
Prinova, Inc., a leader in developing and delivering innovative software and services for the customer communications management (CCM) market, will be sharing insights on how business users can get full... View More
In the 1960s, Bob Dylan wrote that “the times they are a-changin'.” Nowhere is that more true than in today’s technology arena. The state of information technology (IT) is undergoing... View More
The document management environment seldom gets treated as a core competency or a strategic asset for an organization. Documents are typically required by law to fulfill a transaction, or used as a correspondence... View More
Every so often, I get a call from someone who wants to know if I can help them with their “document management problem.” When I ask some basic questions like, ”What is the problem?”... View More
I’ve been hearing a lot of angry outbursts from workers, frustrated with shared “group” level electronic content management (ECM) systems. Complaints include: It takes too long to index... View More
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced the immediate availability of M-Files 2015. The latest major product... View More
I've been focusing a lot on engagement lately, whether that be employees or customers. Hey, people do indeed make the world go round! I want to focus this piece, though, on the impact of leadership on... View More
Systemware, a leading provider of enterprise content management (ECM) solutions, today announced the launch of Content Cloud 6.0, an intelligent content network responsible for capturing, managing, storing... View More
What does that mean: multidimensional thinking? It really depends on your perspective and role in an organization. When we talk about design and development organizations, multidimensional might mean creating... View More
At the risk of offending everyone, why have you made a concerted effort to get all of your paper documents into electronic form but still print out signature documents and send them via costly snail mail?... View More
Since Fortune magazine created the very first Most Admired Companies list and ranking of corporate reputation in 1983, academics and practitioners alike have been constantly defining and redefining the... View More
Cloud infrastructures can have many variations (software as a service, infrastructure as a service, platform as a service and managed hosting), and within each of these models, a cloud deployment can be... View More
Collaboration happens between people. People collaborate around content that is created and/or shared during collaborative interactions. It is a continuum that includes multiple technologies and modalities... View More
I keep being asked to go to all sorts of companies in order to lift my wand and say a couple of magic words, and at this moment, everything should change in the company: People would have instant access... View More
Culture can be defined as the ideals, beliefs, behaviors and morals of an organization. Some describe culture as the "soul” of an organization. However, if the culture is not clear or aligned with... View More
Paper is still a dominant part of many organizations, clogging and slowing processes. There are many reasons for it being present, including human reluctance to eliminate it. This is intriguing since many... View More
Around the world, corporate brands are being activated like never before, replacing product claims with family values and cultural relevance in 2014 global platforms, like the Sochi Winter Olympics and... View More
Of course, all portal vendors would answer "yes" to that question. Many will point you to the fact that you can write a responsive portal template that can show portal content on mobile devices, but that’s... View More
I have been working in this industry for 20 years. When I crossed that threshold last year, I had a small cry. Okay, maybe not a cry, but I was upset. Here we are in 2015, and we are still trying to get... View More
