Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, announced today that they have been listed as a ‘Cool Vendor’ by Gartner, Inc. in the report ‘Cool... View More
Many of the large insurance and financial services firms send as much as 100 million pieces of billing and statement mail each year. All are trying to reduce their print and mail expense budgets by going... View More
Crawford Technologies announced today it will be showcasing and demonstrating its newest document delivery solutions at Document Strategy Forum in Greenwich, CT from May 13-15, 2014. Attendees who visit... View More
Surprise! Your company is not the center of the universe. Unfortunately, too many companies think of themselves as being the center of their customer\'s universe. While this “may” be true for... View More
Newspapers and magazines are important publishing markets where, until quite recently, digital printing has mostly played a marginal supporting role. Yet the advent of high-speed inkjet printing, as well... View More
There is a lot of buzz and plenty of buzzwords around the idea of improving your company\'s customer experience. Today, this communication is occurring across a wider variety of devices, platforms and... View More
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to version 5.2, which now provides developers with PDF and barcode add-ons that further simplify document and image handling... View More
What is the path forward for print to mail industry players? If the question is asked of 10 people with a working knowledge of the industry, you would get 10 differing answers. I suspect, however, a general... View More
This is the last in my series on the Four Rights–the right medium. Delivering the relevant message to the correct person in a timely basis with the content medium they prefer is an awesome marketing... View More
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring... View More
Recently, the Washington Post published an article about the continued use of \"autopen\" technology in government offices in Washington. The technology, originally deployed back in the 1930s, allows paper... View More
CapStone Technologies LLC today announced the issuance of U.S. Patent No. 8,621,831 for a robotic solution to sleeve United States Postal Service (“USPS”) mail trays. The patented AutoViri™... View More
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
Are you living in a legacy environment consisting of thousands of monolithic and often redundant documents? Is each document written and constructed independently? Is your publishing life cycle long, laborious... View More
I am sure everyone has heard the expression, “Timing is everything.” Yes, timing is everything but very difficult to achieve in many circumstances. However, there is some low-hanging fruit... View More
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
It’s not debatable; the digital world is expanding faster than most of us can keep up with. The trends all show an accelerating growth in the connected world. Gartner estimates that worldwide device... View More
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the availability of Kofax... View More
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, and Kony, Inc., the leading enterprise mobility provider, have entered into a... View More
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
