During his 2016 presidential campaign, President-elect Donald Trump largely focused on issues other than technology and information governance policies. Where in contrast, Barack Obama’s policies... View More
One of the big challenges for information governance professionals is getting buy-in from business stakeholders and sponsors for funding projects. Often, there is a perceived poor return on investment... View More
For enterprises looking to move to the cloud, or identifying if there is a need to remediate existing deployments, the difference between a successful assessment and an anemic one is the capability of... View More
Last month, I wrote about the need to dedicate resources for enterprise content management (ECM) in order to have a successful program attain rapid time‑to‑value. I wrote about the need for a center of... View More
Are you in the cloud? Are you going to the cloud? Moving electronic content and its management to the cloud drives great benefits in terms of reducing information technology (IT) storage costs and support... View More
It’s not news: Today’s business environment is dominated by digital technology. We use it to create, access, and retrieve records and information. We use it for basic, day-to-day communications,... View More
With the rapid growth of digital content, ever-changing compliance regulations, evolving rulings on legal e-discovery, and the persistence of a “keep everything” culture, few organizations... View More
Last month, I talked about how using business process management (BPM)/workflow in even the simplest way offers significant governance benefits; workflow doesn’t need to be complex nor difficult... View More
There are elements of the organization’s information governance program that auditors should pay attention to when testing the efficacy of the program, the information management solution, and the... View More
Documents, specifically records, do not spring into being for no purpose; they are created in support of business activities. Information governance (IG) is all about keeping track—who, what, when,... View More
Information governance (IG) might be thought of as the next level of records management. It enlarges the profile of records management and involves more of the organization and its processes. If achieved,... View More
Hidden in your piles and terabytes of structured and unstructured information is a small portion of data that reveals business trends. The insights derived from this data can deliver true value and be... View More
This article is about information governance (IG). Trust me. I’ve been reading, thinking, and talking to smart folks about the future of automated vehicles—artificial intelligence (AI) robots... View More
According to Gemalto, a leader in digital security, more than one billion data records were breached in 2014, and 60 Minutes correspondent Bill Whitaker went so far as to deem 2014 “the year of the... View More
Shared drive remediation is a crucial activity for effective information governance (IG). IG helps to lower risks and costs by significantly reducing data volumes and providing accessibility and structure... View More
Just look at the news and you see reports of data breaches, ranging from retail stores to major corporations and, yes, even government agencies. The type of information that is personally identifiable... View More
One of the most vexing problems facing organizations today lies in the digital landfill known as “shared drives” (aka network drives or file shares). As an information governance consultancy,... View More
Winning information governance buy-in is a challenge. Learn how your peers overcame this challenge so you can benefit from this unique meeting of the minds... View More
If you read the news headlines, you know that gaps persist in the way many organizations deal with information security. Often, the gaps are due to an information security program that relies on a one-size-fits-all... View More
Many of the comments I hear from executives regarding information governance planning include: "We don’t want to boil the ocean." "There are too many conflicting definitions." "No one follows it
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
