Rocco Grillo

Mr. Grillo is a managing director with Protiviti, a global consulting firm. He leads Protiviti’s Incident Response and Forensics practice. He has more than 20 years of experience serving companies in a broad range of industries, is a Certified Information Security Systems Professional and also is a co-founder of the IT Policy Compliance Group.
VendorRisk_small
Sept. 14 2015
The results of Protiviti’s 2015 “Vendor Risk Management Benchmark Study,” conducted in partnership with the Shared Assessments Program, can be viewed as cause for optimism—or concern,...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue