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March 27 2024
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery... View More
March 26 2024
Kodak Alaris has been recognized by CRN®, a brand of The Channel Company, with a prestigious 5-Star Award in its 2024 Partner Program Guide. This annual guide provides essential information to soluti
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March 21 2024
Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes... View More
March 20 2024
Messagepoint announced today it has been named a winner for the second year in a row of Business Intelligence Group’s Artificial Intelligence (AI) Excellence Awards... View More
March 15 2024
Quadient is expanding its Quadient Experience Partner Program to include the company’s financial automation solutions. Previously focused on Quadient’s CCM solutions, the new program brings... View More
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March 14 2024
In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers... View More
March 7 2024
Reveille Software announced the launch of Reveille Sentry for Microsoft Teams. This innovative solution offers unprecedented visibility into Microsoft Teams user activity, content sharing, and configu
March 6 2024
Eclipse Corporation announces the release of DocOrigin v3.3.004.01 and Web Services v1.3.7, available March 12, 2024. This comprehensive update enhances the document design and merge functionalities a
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March 5 2024
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical... View More
March 5 2024
Kodak Alaris has released an updated version of its intelligent document processing (IDP) software, KODAK Info Input Solution... View More
March 1 2024
Messagepoint has been named a 2024 SPARK Matrix™ Customer Communication Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resear
Feb. 29 2024
Quadient announces it has been positioned as a Technology Leader in the SPARK Matrix™: Customer Communication Management (CCM) 2024 research report for the fourth consecutive year. The report, produ
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Feb. 28 2024
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done... View More
Feb. 28 2024
Smart CommunicationsTM announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix for Customer Communication Management (CCM). I
Feb. 26 2024
In a groundbreaking move, Racami unveils its revolutionary all-inclusive Government-Citizen communication platform, prioritizing the consolidation of revenue collection across governmental bodies... View More
Feb. 19 2024
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has established a partnership with PossibleNOW, a leading p
Feb. 16 2024
Accusoft announced the latest release of PrizmDoc today. The latest version now includes AI for Personally Identifiable Information Detection and Redaction.“Enhanced data security and improved regul
Feb. 13 2024
Reveille Software is proud to announce significant 2023 achievements... View More
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Feb. 13 2024
Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga
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Feb. 6 2024
In an era defined by rapid technological evolution, the landscape of communication is undergoing a transformation of unprecedented proportions. Our world is more interconnected than ever before, with... View More